Tentative booking- A tentative booking will be held for seven (7) days. In order to secure the booking the deposit & signed terms & conditions must be received by us within the seven (7) day period, failing the booking will automatically be cancelled.
Confirmation of booking. A booking is not confirmed until the deposit is paid, and the terms & conditions are received by us per Clause 1. Deposits made be paid by EFT, Cash or Credit Card- Credit cards will incur a bank surcharge.
Sunday & Public Holiday Events. All Sunday & Public Holiday events are subject to a surcharge.
Deposits. All bookings require the advised deposit amount to be paid in full. This then secures & confirms your event reservation.
Cancellations. Cancellations must be received in writing no later than thirty (30) days prior to the event. After a deposit is paid, cancellations will result in a $200 administration charge, to cover labour already initially utilised. Any Cancellations made within 4 weeks of the event will not have the deposit refunded.
Price Changes. All prices include GST. Although every effort is made to maintain prices per original quotes, prices are subject to variation. Quoted Food provision is valid for 12 months, quoted package prices are valid for 12 months. Beverage prices are subject to variation. A price change does not give grounds for cancellation.
Payment. All events will be invoiced in full fourteen (14) days prior to the event at latest. Invoices are on seven (7) days terms & must be paid in full in this time. Payment plans are available- to be discussed with your event manager.
Security. Any function booked for the purposes of-:18th /21st Birthday Parties, Bucks/Hens nights and/or otherwise deemed appropriate by premise management, MUST have security provisions. Management will decide if this is a necessary requirement for your event. The duration of the security guards is at the discretion of premise management and is based on the nature of the function. This amount will be invoiced to you with a $50 administrative fee and must be paid in full no later than 7 days after invoicing.
Accounts. Unless agreed in writing by Ellis Beach Bar & Grill management, full payment of events is per clause 7 above. Where approved extensions are applied all accounts are strict seven (7) day payment terms.
Confirmation of Attendees. Final attendee numbers are to be provided fourteen (14) days prior to the event. This will be the minimum number charged.
Special Dietary Requirements. Details of special dietary requirements are to be finalised fourteen (14) days prior to the event. Whilst every effort will be made to ensure these meals are provided to the right person, Ellis Beach Bar and Grill accepts no responsibility for same.
Food & Beverage. No food or beverages, including snacks, are to be brought into the venue for consumption. Celebratory Cakes are the exception. The client must accept all responsibility for the cake & its consumption by guests. No food & beverages will be permitted to be taken away from the function at its conclusion. Ellis Beach Bar and Grill is bound by strict Food Control and Workplace Health & Safety.
RSA & General Conduct. Responsible Service of Alcohol regulations apply to all guests and delegates of events. Shots are given at the discretion of management on shift. The event organiser is responsible for the orderly conduct of their guests & delegates. Ellis Beach Bar and Grill reserves the right to refuse service or entry to persons deemed to be unfit. The Courtesy Bus is an extension of this right.
Damage. The event organiser will be responsible for any damage whether accidentally or maliciously during their event. Any theft of styling items from an event will be charged to the event organiser.
Loss. Ellis Beach Bar and Grill does not accept responsibility for any damage, theft or loss of goods left in the premise either prior, during or after the event.
Decorations and/or Notifications. The posting or affixing of any material to the walls, ceiling, doors, furniture or other plant and equipment within the premise is strictly prohibited. Crepe paper & double-sided tape may not be used if you bring approved decorative items.
Smoke Machines. The use of Smoke Machines within the venue is strictly prohibited, The event organiser will be responsible for the costs of any false alarms for any smoke related incidents.
Smoking. Smoking is not permitted within the function rooms or dining areas; this includes vaping & E cigarettes. There is designated smoking areas located in 2 parts of the premise; staff will advise where these are. Any form of smoking must be undertaken in the designated areas only. Any costs associated with smoking within the venue that trigger the fire alarm system will be the responsibility of the event organiser.
Access Times: Access to the function space is restricted to the times agreed upon per the booking.
Music. Ellis Beach Bar & Grill reserves the right to request that event music be kept to a level that does not interfere with the enjoyment of other guests, nor breach legal decibel limits.
Décor. No hooks, sticky tape or blue tack are permitted to be hung on walls.
Technology. Only authorised persons are permitted to operate & change settings on any equipment or technological devices within the premise. (AMP’s, screens, projectors, tablets, stereo levels, lights, Bluetooth devices, etc). Any changes made or equipment damaged will come at the cost of the person who made the booking.
Bands & DJ’S. The event organiser is responsible for the cost of all food and beverage supplied to the Band, DJ or persons in attendance employed for the event by the organiser, other than invited & paid guests.
Parking. On site parking is available during operational hours only. Outside of these times car parking is not permitted. If cars are to be left overnight, we suggest they park further down the road in public car parking. Cars must not be left overnight in our in-site parking. Ellis Beach bar & grill does not accept any responsibility for damage caused by other vehicles, nor patrons onsite of our premise.
A copy of our Event Information Pack is provided for your reference. Please ensure you acquaint yourself with the contents & advise your guests as applicable. It is the responsibility of the event organiser to ensure their guests are aware of our company policies and procedures.
Located just 5 minutes North of Palm Cove on a pristine, unspoiled, 6km stretch of golden white sands; you will find the iconic Ellis Beach Bar & Grill.